Bill Maloney, Global Chief Technology Officer, Mercer
“Nuts and Bolts of CDHC”

Bill Maloney is the Chief Technology Officer for the Health Care and Group (H&G) Benefits practice at Mercer Human Resource Consulting (Mercer). He is a member of the global and US H&G management teams. He joined Mercer in 1994 from United Health Care where he was a vice president responsible for information systems for two of United’s divisions. Prior to United, he worked at Cigna and Control Data Corp (now Ceridian). Mr. Maloney has a bachelor’s degree, magna cum laude, from the University of Illinois, and an MBA from the Kellogg School at Northwestern University.

J. Stephen Ashley, Sr. Vice President, Client Consulting Services. Ultralink
“Consumer Driven Healthcare from the Payor Perspective.”

Stephen Ashley has more than 26 years experience in the managed care, healthcare and accounting industries, Mr. Ashley has built a career developing innovative solutions throughout the healthcare supply-chain. Mr. Ashley is responsible for providing customers with a wide range of consulting services, directing UltraLink’s procurement services and overseeing the account management function. Mr. Ashley has frequently been a speaker on the healthcare industry and has published numerous industry articles. In addition, he currently holds the following executive and committee positions with the American Association of Preferred Provider Organizations (AAPPO): member of the Executive Committee of the Board of Directors, President of the Pacific Regional Chapter, Chairman of the Rules, Bylaws and Nomination Committee and member of the Business and Technology Committee. He has also held positions with the Self-Insured Institute of America (SIIA) as Secretary for the California Chapter and member of the Technology Committee. Mr. Ashley is a Florida Certified Public Accountant and holds a Bachelor of Science in Accounting from Florida State University.

Michael Costa, Senior Associate, Health Business Practice Group. Greenberg, Trauring, LLP
“HIPPA 2006: An Overview of the National Provider Identifier Standards and Compliance Update”

Michael R. Costa is a Senior Associate in the Health Business Practice Group of the 1500-member international law firm of Greenberg, Traurig, LLP and focuses his practice on healthcare and non-profit corporate matters. As part of his health law practice, Michael counsels various health care providers regarding contractual, business and regulatory matters. He is a frequent lecturer before hospitals, medical practice groups and legal associations on both regulatory and transactional healthcare issues and has published extensively in these areas. Mr. Costa is a 1997 cum laude graduate of Suffolk University Law School where he served as Technical Editor on the Transnational Law Review and a 1999 magna cum laude graduate of Boston University School of Public Health where he has a dual concentration in health law and health services management and administration.

Susan Isernhagen, PT, COO. DSI Work Solutions, Inc. Roundtable Facilitator.
“A Marketing Niche… Stepping Beyond Occupational Rehabilitation”

Susan Isernhagen, PT, and C.O.O. of DSI Work Solutions, Inc., is a developer and practitioner in the fields of work injury management and prevention. She has specialized in occupational health and created many of its fundamental programs. She developed the first functional capacity assessment, functional job description and functional pre-work screen process. Her specialties also include functional ergonomics, disability management, early intervention and the aging worker. Her published peer-reviewed research includes reliability of assessing functional capacity performance and identifying predictors for return to work. She acts as a consultant to regional and international businesses.