Adding A New Location:
For members who are adding new locations, remember that until our processes are completed and the information has been submitted to your chosen payors and confirmed accordingly, claims may be paid out of network. For each new location you will be assigned a new member number; the details will be sent to you in a letter advising you that we have processed the information and it is being submitted to the payors in our monthly report. Our Provider Relations team members will be able to confirm participation if you have questions, or are unsure of the status of your new site.

Integrated Health Plan Inc. (IHP):
If you receive a memo from IHP asking you for credentialing documents and fees, please check your Payor Grid provided by PREFERRED to determine your status or if it is more convenient for you, contact our Provider Relations Team to verify. If you are contracted through PREFERRED, there is no need to submit the requested items and payment.

PREFERRED welcomes the following new employees to the team:

• Dawn Wilson - Receptionist, extension 300
• Shawna Lawrence - Provider Relations Specialist, extension 315
• Yolanda Ford - Provider Relations Representative, extension 305
• Pam Carlton - Credentialing Associate, extension 302
• Wendy Woodward - Business Services Representative, extension 311
• Dan Sarria - Contract Specialist, extension 303
• Christine Hemmele - Administrative Assistant, extension 307
• Paul Dwinell - Operations and Data Assistant, extension 316