During my travels on airplanes, I enjoy reading about successful businesses, management styles, and other related topics which motivate me to be better at what I do professionally and personally.

Recently, while returning from a dynamic Private Practice Section Meeting in Miami, Florida, I read with great interest a survey done by Gallup which offered some fascinating information about the average American business.

In part, the survey revealed that if 100% of employees in a company were working at their full potential and were happy about their job, customers would be 70% more loyal, turnover would decrease by 70% and profits would increase by 40%. In a related survey, it was determined that about 25% of American workers work to their full potential each day, and overall are not happy with their job situation. Further research showed that this apathy was related to the employer not providing recognition and appreciation of work well done.

Job family, like Life family, presents its own set of challenges day to day. However, just as our spouses, significant others and children deserve our support, acknowledgement and respect, so do our co-workers. And from what I read, one of the rewards of positive influence is a healthier bottom line which allows for success for everyone in the organization.