PREFERRED Therapy Providers, Inc. strives to maintain excellent customer service to the members of our network. Your response to the following questions is important to us. Please complete the survey below or download the PDF version then fax it back.
 
Similar to the paper version, all questions are optional to answer.
1. How frequently do you call PREFERRED for assistance?
Weekly Monthly Occasionally (3-4 times per year)
2. In your opinon, have services improved over the past year?
Yes About the same No. Please explain below:
If No please explain
3. Please rate the monthly newsletter, "PNN"
Excellent
Very Good
Good
Fair
What Newsletter?
4. When you receive a fax or email communication from PREFERRED, is the information:
Clearly Stated Yes No
Informative Yes No
Helpful Yes No
5. PREFERRED's vendor discount agreements are:
Very important to my practice
Somewhat important to my practice
Not at all important to my practice
6. How would you like to receive major communication (newsletters, contract updates/memos, fee schedules) from PREFERRED?
E-mail Fax Other:
7. In your opinion, what is the biggest challenge facing private practice?
Physican-owned practices
Workers' Compensation discounts and direction of care
Low reimbursement from health plans
The ability to recruit and retain knowledgeable employees
Escalating costs of running a practice
Other:
8. My plan to adjust to changing healthcare challenges include:
Addition of home health services
Cash-based niche programs
Incorporating pediatric, speech, or other services
Increasing my community/consumer marketing strategy in preparation for Consumer Driven Healthcare
More focus on W/C population
Other:
9. If you currently participate in an Outcomes Program, please identify:
10. PREFERRED could help me most in the coming months by:
 
Name:
Member Number:
Clinic Name :
 
 
 
 
 
 

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