A physical therapy practice can't succeed without its helpful and capable staff. There are several factors that determine your employees' value within the facility, and it's important to recognize the quality of service workers provide among your team and to their clients. Every employee is different, but there are five questions to ask to discover your workers' contributions to your practice. By answering these inquiries, you can commend those who are adding value to your clinic and reevaluate those workers who aren't.

1. Are your employees on time?
Promptness is important, especially in a field that relies on appointments to move clients efficiently through…

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