Frequently Asked Questions
Founded in 1992, PREFERRED Therapy Providers, Inc. connects its growing national network of physical, occupational and speech therapy providers to health plans and benefit administrators in the health care industry.
Over 20 years.
Our coverage is nationwide with new health plans continually being added. Please contact our Payor Business Development division for more information.
No. For providers to be considered for PREFERRED's network, they must meet certain ownership requirements and each treating therapist must pass all credentialing levels.
Yes. A monthly update report is sent in the format requested by the health plan or PPO for information such as: addition of new network facilities, address changes, TIN changes and practice specialties.
PREFERRED’s services are provided at no cost to the contracted health plan or PPO.
Yes. PREFERRED ensures that their network is comprised of qualified, experienced and professional providers. PREFERRED has implemented the highest level of credentialing standards, including primary source verification of all practitioner data elements as well as ongoing monitoring of credentialing data that surpasses nationally recognized requirements.
PREFERRED can customize a network for the service area to fit the payors’ needs, whether it be national, statewide, city or county-specific coverage.
No. PREFERRED clients receive 100% of the reimbursement from the payor.
PREFERRED acts as a liaison for both the payor and provider, assisting with resolution of issues such as claim/appeal issues, confirmation of accurate system and data links, as well as communication with providers about contract or process changes being implemented by the health plan or PPO, to ensure ongoing efficiencies.
We welcome the opportunity to speak to payor staff members about our company. Contact us to set up a convenient time.